Employee Web Portal User Guide

Overview

The Employee Portal is a mobile app and a web-based portal that offers an easy and convenient way to access vital employee information.

The Employee Portal is available to the employees of companies that are partnered with RealTime Services.

Employees can use the portal to:

• View payroll checks, pay stubs, deductions, garnishments, withholding, and W-2s.
• Request Time Off.
• View Time Off balances.
• Ability to input timesheet information.
• View/update personal information.

Login to the Employee Web Portal

Open a web browser and go to

Install RealTime Services Mobile App

The mobile app can be found in both the iPhone and Google Play stores by searching “RealTime Services Mobile”.

Once you download and install the app, use the same login username and password that is used for the Web Portal.

Navigating through the portal and app

After a successful login, the portal home page is displayed.

The main dashboard shows:

• The menu area.
• Privacy on/off switch - allows users the ability to keep pay amount hidden.
• The pay area - a snapshot of last pay information.
• Recent checks information.
• Time off summary information.

Profile Window

The profile window shows the employee’s contact information. Users may edit their profile information, change the password or view their login history by clicking on the icons located at the bottom of the page.

How to change your password

Choose the password icon to change your password.

Once the change password window pops up, complete the required password information and press the Submit button.

Payroll Window

Choose the Payroll tab from the left side of the window to access pay information. The Payroll window contains the employee’s paycheck information:

1. Shows a simplified list of recent checks. Simply highlight (light green bar) to see detailed information for that check.
2. Use the dropdown menu to choose a year.
3. Send an email if needed.
4. Shows details for the highlighted check.
   • Ability to Print or Email the details to self.
5. Click Expand All to show detailed information for Pay Sources, Taxes, Deductions, Garnishments, and Time Off for that specific check.
6. Icons at the bottom of the window allow employees to see Yearly Totals, and Deductions or to return to the main Payroll window.

Deductions

To see deduction details, select the Deductions icon at the bottom of the Payroll Window.

The deductions pop-up window will show the deductions taken from the check. Click on the item to see details on that specific deduction.

W-2

The W-2 window will show current and past W-2 information. For detailed information on a specific year, click on the eye icon.

W-4

The W-4 window will show current W-4 information.

Time Off

Time Off is an optional feature that your employer may offer.

Time Off in the main window will show a summary of the employee's time off.

Employees have the ability to choose a year to view from the drop-down menu at the top of the window.

Time Off History

Select the icon from the bottom of the main time off window. The Time Off Request Management window will pop up. The dropdown menu allows the employee to choose from several options. Select an option and click Ok.

Remove Time Off

Employees have the ability to remove their time off requests if not paid yet.

Select the Time Off History icon from the bottom of the main time off window. The Time Off Request Management window will pop up. From the Dropdown menu select the Approved, Not Paid option and click Ok.

From the list, select the located to the right of the request you want to remove and then select the Remove option.

The Confirm Delete window will pop up. Click Yes Delete to remove the time off request.

Request Time Off

• Select the Request button on the left or the icon at the bottom of the window.
• Select the start and end dates from the calendars.
• Enter the hours requested.
• Select a time off policy (if applicable).
• Press the Submit Changes button to complete the request.

Timekeeping

The timesheet section allows the employee to enter and submit timesheets online, view the status, and view previously submitted timesheets.

The main timekeeping window shows the customers/jobs assigned to the employee. Click on the customer/job to move to the next window.

Add Time Manually:

This window allows the employee the option to view current, prior, and future weeks. From the Timekeeping window employees are able to enter time, manage expenses, print, and submit their information for the week:

1. Options to view current, prior weeks, and future weeks information.
2. See more detailed information for a specific week.
3. Icons at the bottom of the window allow employees to return to the main timekeeping window, add time, submit week, print week and enter expenses.
4. To add time use the + Add Time icon (located in the middle of the window and at the bottom).

To add time for the week:

The add time screen pops up after the user selects +Add Time.

From this screen:

• Select the correct Pay Type by selecting the icon.
• Select the day worked.
• Select the hours worked:
  • Selecting the icon will automatically enter the Time in/Time out hours used most often. This is helpful when the employee works the same hours repeatedly.
  • Or select the icon to enter the Time in and Time out.
• Select break minutes.
• Enter Time off Hours. (if needed)
• Enter Notes. (if needed)
• Select the Save Hour(s) button to save the entry.

Enter Expenses

From the expenses screen, enter the required information.

Click on the Choose File button to upload a document or receipt, then click the Submit button.